Privacy & Security

This legal agreement is an electronic record in terms of the Indian Information Technology Act, 2000 and the rules there under as applicable and the amended provisions about electronic records in various statutes as amended by the Indian Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This legal document is published in accordance with the provisions of Rule 3 (1) of the Indian Information Technology (Intermediaries guidelines) Rules, 2011 and Rule 4 of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 of Information Technology Act, 2000 amended through Information Technology Amendment Act, 2008 that require publishing the terms of use and practices for access or usage of an Application.
The creator of this Privacy Policy ensures a steady commitment to Your privacy with regard to the protection of your invaluable information that you may share across this Application. This privacy policy contains information about the Application.

The creator of this Privacy Policy ensures a steady commitment to Your privacy with regard to the protection of your invaluable information that you may share across this Application. This privacy policy contains information about the Application.

To provide You with Our uninterrupted use of the Application, We may collect and, in some circumstances, disclose information about you with your permission. To ensure better protection of Your privacy, We provide this notice explaining Our information collection and disclosure policies, and the choices You make about the way Your information is collected and used.

This Privacy Policy shall be in compliance with the General Data Protection Regulation (GDPR) in effect from May 25, 2018, and any and all provisions that may read to the contrary shall be deemed to be void and unenforceable as of that date. If you do not agree with the terms and conditions of our Privacy Policy, including in relation to the manner of collection or use of your information, please do not use or access the Site. If you have any questions or concerns regarding this Privacy Policy, you should contact our Customer Support Desk at info@finnops.ai

ANY CAPITALIZED WORDS USED HENCEFORTH SHALL HAVE THE MEANING ACCORDED TO THEM UNDER THIS AGREEMENT. FURTHER, ALL HEADING USED

HEREIN ARE ONLY FOR THE PURPOSE OF ARRANGING THE VARIOUS PROVISIONS OF THE AGREEMENT IN ANY MANNER. NEITHER THE USER NOR THE CREATORS OF THIS PRIVACY POLICY MAY USE THE HEADING TO INTERPRET THE PROVISIONS CONTAINED WITHIN IT IN ANY MANNER.

Information We Collect

We are committed to respecting Your online privacy. We further recognize Your need for appropriate protection and management of any Personal Information You share with us. We may collect the following information:

Personal data including but not limited to Name, Mobile No, Email Id, AddressFingerprint authentication for Application access.Tracking Information such as, but not limited to the IP address of your device and Device ID when connected to the Internet. This information may include the URL that you just came from (whether this URL is on the Application or not), which URL you next go to (whether this URL is on the Application or not), your computer or device browser information, and other information associated with your interaction with the Application;Details of Application usage for analytics.(App’s) use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

This privacy policy also applies to data we collect from users who are not registered as members of this Application, including, but not limited to, browsing behaviour, pages viewed etc. We only collect and use such information from you that we consider necessary for achieving a seamless, efficient and safe experience, customized to your needs including:

To enable the provision of services opted for by you;To enable the viewing of content in your interest;To communicate the necessary account and service-related information from time to time;To allow you to receive quality customer care services and data Collection;To comply with applicable laws, rules and regulations;
Where any service requested by You involves a third party, such information as is reasonably necessary by the Company to carry out Your service request may be shared with such third party. The Company may only use contact information internally to direct its efforts for service improvement but shall immediately delete all such information upon withdrawal of your consent for the same, in order to withdraw such consent an email to be sent to info@finnops.ai

To the extent possible, we provide You with the option of not divulging any specific information that you wish for us not to collect, store or use. You may also choose not to use a particular service or feature on the Application and opt-out of any non-essential communications from the Application.Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login related information to any other person and informing our customer care team about any suspicious activity or where your account has/may have been compromised.

OUR USE OF YOUR INFORMATION
The information provided by you shall be used to provide and improve the service for you and all users.To provide you with services on your request.For maintaining an internal record.For enhancing the Services provided.For maintaining record under the legal and statutory provisions.
For more details about the nature of such communications, please refer to our Terms of Service. Further, your data and Sensitive Personal data may be collected and stored by Us for internal record.We use Your tracking information such as IP addresses, and or Device ID to help identify you and to gather broad demographic information and make further services available to you.We will not sell, license or trade Your personal information. We will not share your personal information with others unless they are acting under our instructions or we are required to do so by law.Information collected via Our server logs includes users’ IP addresses and the pages visited; this will be used to manage the web system and troubleshoot problems. We also use third-party analytics, tracking, optimization and targeting tools to understand how users engage with our Application so that we can improve the Application.

INFORMATION COLLECTED
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. If the same is not identified to you, you have the right to request the Company to elucidate the purpose of collection of said personal information, pending the fulfilment of which you shall not be mandated to disclose any information whatsoever.We will collect and use your personal information solely to fulfil those purposes specified by us, within the scope of the consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfilment of those purposes. We will collect personal information by lawful and fair means and with the knowledge and consent of the individual concerned.Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

EXTERNAL LINKS ON THE PLATFORM
The Application may include, hyperlinks to other Applications or resources. We have no control over any other Application or resources or contents available on these other Applications, which are provided by companies or persons other than Us. You acknowledge and agree that we are not responsible for the availability of any such external sites or resources, and do not endorse any, services or other materials on or available from such Application or resources. You acknowledge and agree that We are not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, services or other materials on, or available from, such Applications.
These external third-party Applications and resource providers may have their privacy policies governing the collection, storage, retention and disclosure of Your Personal Information that You may be subject to. We recommend that you enter the Application and review its privacy policy.

YOUR RIGHTS
Unless subject to an exemption, you have the following rights concerning your data:The right to request a copy of your data which we hold about you;The right to request for any correction to any personal data if it is found to be inaccurate or out of date;The right to withdraw Your consent to the processing at any time;The right to object to the processing of personal data;The right to complain about a supervisory authority.The right to obtain information as to whether personal data are transferred to a third country or an international organization.Where you hold an account with any of our services, you are entitled to a copy of all personal data which we hold concerning you. You are also entitled to request that we restrict how we use your data in your account when you log in.

CONFIDENTIALITY
You further acknowledge that the Application may contain information that is designated confidential by us and that you shall not disclose such information without our prior written consent. Your information is regarded as confidential and therefore will not be divulged to any third party, unless if legally required to do so to the appropriate authorities. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services, and you retain sole discretion to seek for discontinuation of such communications at any point in time.

OUR DISCLOSURE OF YOUR INFORMATION
Information collected will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005, any rules made thereunder or any other law for the time being in force.Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting and foregoing), we may be forced to disclose information to the government, law enforcement agencies or third parties. Therefore, although we use industry-standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications would always remain private. We do however assure you that any disclosure of your personally identifiable information shall be personally intimated to you through an email sent to your provided email address.As a matter of policy, we do not sell or rent any personally identifiable information about you to any third party.
However, the following describes some of the ways that your personally identifiable information may be disclosed:External Service Providers: There may be several services offered by external service providers that help you use our Application. If you choose to use these optional services, and in the course of doing so, disclose information to the external service providers, and/or permit them to collect information about you, then their use of your information is governed by their privacy policy.Law and Order: We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.

ACCESSING, REVIEWING AND CHANGING YOUR PROFILE
You can review and change the information you submitted except Email ID and mobile number. An option for facilitating such change shall be present on the Application and such change shall be facilitated by the User. If you change any information, we may or may not keep track of your old information. We will not retain in our files information you have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems and enforce our terms and conditions. Such prior information shall be completely removed from our databases, including stored ‘back up’ systems. If you believe that any information, we are holding on to you is incorrect or incomplete, or to remove your profile so that others cannot view it, the User needs to remediate, and promptly correct any such incorrect information.

SECURITY
We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the Company. We follow generally accepted industry standards to protect the Personal Information submitted to us and information that we have accessed.However, as effective as encryption technology is, no security system is impenetrable. Our Company cannot guarantee the security of our database, nor can we guarantee that information you provide won’t be intercepted while being transmitted to the Company over the Internet.

SEVERABILITY
Each paragraph of this Privacy Policy shall be and remain separate from and independent of and severable from all and any other paragraphs herein except where otherwise expressly indicated or indicated by the context of the agreement. The decision or declaration that one or more of the paragraphs are null and void shall not affect the remaining paragraphs of this privacy policy.

AMENDMENT
Our Privacy Policy may change from time to time. The most current version of the policy will govern our use of your information and will always be on the Application. Any amendments to this Policy shall be deemed as accepted by the User on their continued use of the Application.
CONSENT WITHDRAWAL, DATA DOWNLOAD & DATA REMOVAL REQUESTS
To withdraw your consent, or to request the download or delete your data with us for any or all our services at any time, please email to info@finnops.ai

CONTACT US
If you have any questions or concerns regarding this privacy policy, you should contact us by sending an e-mail to info@finnops.ai

Terms and Conditions

This legal agreement is an electronic record in terms of the Indian Information Technology Act, 2000 and the rules there under as applicable and the amended provisions about electronic records in various statutes as amended by the Indian Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This legal document is published in accordance with the provisions of Rule 3 (1) of the Indian Information Technology (Intermediaries guidelines) Rules, 2011 and Rule 4 of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 of Information Technology Act, 2000 amended through Information Technology Amendment Act, 2008 that require publishing the terms of use and practices for access or usage of an Application.

This Application is created and operated by M/s Swific Technology Private Limited (hereinafter referred to as “We”, “Our”, and “us”) having its registered address at “Jaipur, Rajasthan” The creator of these Terms of use (“Terms”) ensures your steady commitment to the usage of the Application, “FinnOps.ai” (“Application”) and the services provided by us.

Contents

  1. Definition
  2. General Terms
  3. Application
  4. Registration
  5. Payment Gateway
  6. Eligibility
  7. Content
  8. Indemnity
  9. Limitation of Liability
  10. Term
  11. Termination
  12. Communication
  13. User Obligations and Formal Undertakings as to Conduct
  14. Suspension of user Access and Activity
  15. Intellectual Property Rights
  16. Disclaimer of Warranties and Liabilities
  17. Entire Agreement
  18. Waiver
  19. Severability
  20. Contact us

DEFINITION

For the purpose of these Terms, wherever the context so requires, “you”, “your”, “yourself”, “user” shall mean and refer to natural and legal individuals who shall be users of this Application and who is competent to enter into binding contracts, as per Indian laws.“Third Parties” refer to any Application, Application or individual apart from the users and the creator of this Application.“Application” refers to this Application created by us.

GENERAL TERMS

All services and information displayed on this Application constitute only an “invitation to offer”. your purchase through the Application constitutes an “offer” which shall be subject to the terms and conditions as listed under this Terms or in any other documents listed on the Application. We reserve the right to accept or reject an offer through this Application.The headings of each section in these Terms only for the purpose of organizing the various provisions under these Terms in an orderly manner and shall be used by you to interpret the provisions contained herein in a manner as may apply to you. Further, it is specifically agreed by you that the headings shall have legal or contractual value on your usage of the Application and its services.your use of this Application is solely governed by these Terms that may be uploaded on the Application and any modifications or amendments made thereto by us from time to time is at our sole discretion. If you continue to access and use this Application, you are agreeing to comply with and be bound by the following terms.you expressly agree and acknowledge that these Terms and Privacy Policy are co-terminus in nature and that expiry/termination of either one will lead to the termination of the other.you unequivocally agree that these Terms constitute a legally binding agreement between you and us, and that you shall be subject to the rules, guidelines, policies, terms, and conditions applicable to your use of the Application, and that the same shall be deemed to be incorporated into these Terms and shall be treated as part and parcel of the same. you acknowledge and agree that no signature or express act is required to make these Terms binding on you and that your act of visiting any part of this Application constitutes your full and final acceptance of these Terms.We reserve the sole and exclusive right to amend or modify these Terms without any prior permission or intimation to you, and you expressly agree that any such amendments or modifications shall come into effect immediately. If you do not adhere to the changes, you must stop using the Application at once. your continued use of the Application will signify your acceptance of the changed terms.

PLATFORM OVERVIEW

The Application is a Bookkeeping App that let you manage and also helps you keep a record for all your businesses such as income, expenses, salaries, orders, customer details etc. Furthermore, you can also manage all personal as well as household record such as grocery list, budget, travel plan, personal documents etc. The Application can also be integrated to third party applications if required by you and appropriate mechanisms can be used to collate data from third party application. You can also create dashboard using the stored data in tables.

REGISTRATION

Registration is mandatory for all users of the application. The Registrations shall be deemed complete only upon the user’s authentication and verification of the user’s details through the mobile and OTP authentication. Furthermore, users can also log in using google account.

ELIGIBILITY

  1. You represent and warrant that you are competent and eligible to enter into legally binding agreements and of age and that you have the requisite authority to bind themselves to these Terms of use following the Law. However, if you are a minor using this Application, you may do so with the consent of your legal guardian. All Acts of minor shall be deemed to be considered as the acts undertaken under the supervision of their legal guardian.
  2. You further represent that you will comply with these Terms and all applicable local, state, national and international laws, rules and regulations.
  3. You shall not use the Application if you are not competent to contract or are disqualified from doing so by any other applicable law, rule or regulation currently in force.

CONTENT

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, brand names, descriptions, sounds, music and artwork (collectively, ‘Content’), is generated/provided or based on information provided by the third parties and we have no control and make no guarantees regarding the quality, the accuracy, integrity or genuineness of such content or such other information provided on the Application.

All the content displayed on the Application is subject to copyright and shall not be reused by you or a third party without prior written consent from the copyright owner.

We bear no liability whatsoever for any feedback or comments made by the users or made in respect of any of the content on the Application. Further, we reserve our right to suspend the account of any user for an indefinite period to be decided at the discretion of the Application or to terminate the account of any user who is found to have created or shared or submitted any content or part thereof that is found to be untrue/inaccurate/misleading or offensive/vulgar. you shall be solely responsible for making good any financial or legal losses incurred through either the creation/sharing/submission of content or part thereof that is deemed to be untrue/inaccurate/misleading.

you have a personal, non-exclusive, non-transferable, revocable, limited privilege to access the content on the Application. you shall not copy, adapt, and modify any content without written permission from us.

INDEMNITY

You agree to indemnify, defend and hold harmless us, and our respective directors, officers, employees and agents (collectively, “Parties”), from and against any losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by us that arise out of, result from, or maybe payable by, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed according to these Terms of use. Further, you agree to hold us harmless against any claims made by any third party due to, or arising out of, or in connection with:

  1. Your use of the Application,
  2. Your violation of these Terms; or the terms of the third party provider
  3. Your violation of any rights of another;
  4. Your alleged improper conduct according to these Terms;
  5. Your conduct in connection with the Application;

You agree to fully cooperate in indemnifying us at your expense. you also agree not to settle with any party without consent from us.

In no event shall we be liable to compensate you or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable, and whether or not you had been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortuous action, or any other claim arising out of or in connection with your use of or access to the Application and/or the services or materials contained therein.

LIMITATION OF LIABILITY

  • If the Application is inoperative/non-responsive due to any connectivity errors associated with the internet connection such as but not limited to slow connectivity, no connectivity, server failure;
  • If you have fed incorrect information or data or for any deletion of data;
  • If there is an undue delay or inability to communicate through email;
  • If there is any deficiency or defect in the Services managed by us;
  • If there is a failure in the functioning of any other service provided by us.
  1. The Application accepts no liability for any errors or omissions, on behalf of itself, or for any damage caused to you, your belongings, or any third party, resulting from the use or misuse of the Application or any service availed of by us through the Application. The service and any Content or material displayed on the service is provided without any guarantees, conditions or warranties as to its accuracy, suitability, completeness or reliability . We will not be liable to you for the unavailability or failure of the Application.
  2. you are to comply with all laws applicable to you or your activities, and with all Policies, which are hereby incorporated into this Terms of use by reference.
  3. The Application expressly excludes any liability for any loss or damage that was not reasonably foreseeable by the Application and which is incurred by you in connection with the Application, including loss of profits; and any loss or damage incurred by you as a result of your breach of these Terms of use.
  4. To the fullest extent permitted by law, We shall not be liable to you or any other party for any loss or damage, regardless of the form of action or basis of any claim. you acknowledge and agree that your sole and exclusive remedy for any dispute with us is to terminate your use of the Application.

TERM

  1. These Terms shall continue to form a valid and binding contract between you and us and shall continue to be in full force and effect until you continue to access and use the Application.
  2. We may terminate these Terms and close your account at any time without notice and/or suspend or terminate your access to the Application at any time and for any reason, if any discrepancy or legal issue arises.
  3. Such suspension or termination shall not limit our right to take any other action against you that we consider appropriate.
  4. It is also hereby declared that we may discontinue the Application without any prior notice.

TERMINATION

  1. We reserve the right, in its sole discretion, to unilaterally terminate your access to the Application, or any portion thereof, at any time, without notice or cause.
  2. We also reserve the universal right to deny access to you, to any/all of are on its Application without any prior notice/explanation to protect the interests of the Application and/or other users to the Application.
  3. We reserve the right to limit, deny or create different access to the Application and its features concerning different users, or to change any of the features or introduce new features without prior notice.
  4. You shall continue to be bound by these Terms, and it is expressly agreed to by you that you shall not have the right to terminate these Terms till the expiry of the same.

COMMUNICATION

By using this Application and providing your identity and contact information to us through the Application, you agree and consent to receive calls, e-mails or SMS from us and/or any of its representatives at any time.

You can report to “info@finnops.ai” if you find any discrepancy with regard to Application or content-related information and We will take necessary action after an investigation. The response with resolution (if any issues found) shall be dependent on the time is taken for investigation.

you expressly agree that notwithstanding anything contained hereinabove, it may be contacted by us relating to any services availed by you on the Application or anything pursuant thereto and you agree to indemnify us from any harassment claims. It is expressly agreed to by us that any information shared by us shall be governed by the Privacy Policy.

USER OBLIGATIONS AND FORMAL UNDERTAKINGS AS TO CONDUCT

You agree and acknowledges that you are a restricted user of this Application and you:

  1. Agree to provide genuine credentials during the process of registration on the Application. you shall not use a fictitious identity to register. We are not liable if you have provided incorrect information.
  2. Agree to ensure the Name, Email address, Mobile number and any such other information provided during account registration is valid at all times and shall keep your information accurate and up-to-date.
  3. You agree that you are solely responsible for maintaining the confidentiality of your account password. you agree to notify us immediately of any unauthorized use of your account. We reserve the right to close your account at any time for any or no reason.
  4. Understand and acknowledge that the data submitted is manually entered into the database of the Application. you also acknowledge the fact that data so entered into the database is for easy and ready reference for you, and to streamline the Services through the Application.
  5. Understand and agree that, to the fullest extent permissible by law, the Application or any of their affiliates or their respective officers, directors, employees, agents, and representatives, shall not be liable for any loss or damage, of any kind, direct or indirect, in connection with or arising from the use of the Application or this terms of use, including, but not limited to, compensatory, consequential, incidental, indirect, special or punitive damages.
  6. Are bound not to cut, copy, modify, recreate, reverse engineer, distribute, disseminate, post, publish or create derivative works from, transfer, or sell any information or obtained from the Application. Any such use/limited use of the Application will only be allowed with the prior express written permission.
  7. Agree not to access (or attempt to access) the Application and/or the materials or Services by any means other than through the interface provided by the Application. The use of deep-link, robot, spider or other automatic devices, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Application or its content, or in any way reproduce or circumvent the navigational structure or presentation of the Application, materials or any content, or to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Application will lead to suspension or termination of your access to the Application. We disclaim any liabilities arising concerning such offensive content on the Application.
  8. Expressly agree and acknowledge that the Content generated/uploaded by the users and displayed on the Application is not owned by us and that We are in no way responsible for the content of the same. you may, however, report any offensive or objectionable content, which We may then remove from the Application, at our sole discretion.
  9. Agree that any data provided is the users and by providing this data they are not violating any confidentiality obligations.
  10. The users have the right to provide the data including data from third party applications.
  11. You agree that in order to access certain features of the Application there may be a need to feed in data from other third party applications. You acknowledge and agree that you have the authority to provide any such data for the usage of the Application.

You further undertake not to:

  1. Engage in any activity that interferes with or disrupts access to the Application or the Services provided therein (or the servers and networks which are connected to the Application);
  2. Impersonate any person or entity, or falsely state or otherwise misrepresent his/her affiliation with a person or entity;
  3. Probe, scan or test the vulnerability of the Application or any network connected to the Application, nor breach the security or authentication measures on the Application or any network connected to the Application. The user may not reverse look-up, trace or seek to trace any information relating to any other user of, or visitor to, the Application, or any other viewer of the Application, including any user account maintained on the Application not operated/managed by the user, or exploit the Application or information made available or offered by or through the Application, in any manner;
  4. Disrupt or interfere with the security of, or otherwise cause harm to, the Application, systems resources, accounts, passwords, servers, or networks connected to or accessible through the Application or any affiliated or linked Applications.
  5. Use the Application or any material or content therein for any purpose that is unlawful or prohibited by these Terms of use, or to solicit the performance of any illegal activity or other activity which infringes the rights of this Application or any other third party (s);
  6. Violate any code of conduct or guideline which may apply for or to any particular service offered on the Application;
  7. Violate any applicable laws, rules or regulations currently in force within or outside India;
  8. Violate any portion of these Terms of use or the Privacy Policy, including but not limited to any applicable additional terms of the Application contained herein or elsewhere, whether made by amendment, modification, or otherwise;
  9. Commit any act that causes us to lose (in whole or in part) the Services of its Internet Establishment (“ISP“) or in any manner disrupts the Services of any other supplier/service provider of the Application;

Further:

  1. You hereby expressly authorize us to disclose any and all information relating to you in our possession to law enforcement or other government officials, as We may in our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those involve personal injury and theft/infringement of intellectual property. you further understand that the Application might be directed to disclose any information (including the identity of persons providing information or materials on the Application) as necessary to satisfy any judicial Order, law, regulation or valid governmental request.
  2. By indicating your acceptance to use any services offered on the Application, you are obligated to complete such transactions after making payment. you shall be prohibited from indicating your acceptance to avail services where the transactions have remained incomplete.
  3. You agree to use the services provided by us, our affiliates, consultants and contracted companies, for lawful purposes only.
  4. You agree to provide authentic and true information. We reserve the right to confirm and validate the information and other details provided by you at any point in time. If upon confirmation such details are found to be false, not to be true (wholly or partly), We shall in our sole discretion reject the registration and debar you from using the Application without prior intimation whatsoever.
  5. You agree to get the necessary consents required to share any data which may be required.
  6. You agree not to post any material on the Application that is defamatory, offensive, obscene, indecent, abusive, or needlessly distressful or advertising any goods or services. More specifically, you agree not to host, display, upload, update, publish, modify, transmit, or in any manner share any information that:
  • belongs to another person and to which you have no right to;
  • is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
  • is in any way harmful to minors;
  • infringes any patent, trademark, copyright or other proprietary rights;
  • violates any law for the time being in force;
  • deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing;
  • Abuse, harass, threaten, defame, disillusion, erode, abrogate, demean or otherwise violate the legal rights of others;
  • Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
  • Publish, post, disseminate, any grossly harmful information, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to “indecent representation of women” within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
  • Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

SUSPENSION OF USER ACCESS AND ACTIVITY

Notwithstanding other legal remedies that may be available, we may in our sole discretion, limit your access and/or activity by immediately removing your access credentials either temporarily or indefinitely, or suspend/terminate your association with the Application, and/or refuse to the usage of the Application, without being required to provide you with notice or cause:

  • If you are in breach of any of these Terms of use or the Privacy Policy;
  • If you have provided wrong, inaccurate, incomplete or incorrect information;
  • If your actions may cause any harm, damage or loss to the other users or us, at our sole discretion.

INTELLECTUAL PROPERTY RIGHTS

Unless expressly agreed to in writing, nothing contained herein shall give you a right to use any of the Application’s trade names, trademarks, service marks, logos, domain names, information, questions, answers, solutions, reports and other distinctive brand features, save according to the provisions of these Terms. All logos, trademarks, brand names, service marks, domain names, including material, designs, and graphics created by and developed by the Application and other distinctive brand features of the Application are the property of the Application or the respective copyright or trademark owner. Furthermore, concerning the Application, we shall be the exclusive owner of all the designs, graphics and the like, related to the Application.

You shall not use any of the intellectual property displayed on the Application in any manner that is likely to cause confusion among existing or prospective users of the Application, or that in any manner disparages or discredits the Application, to be determined in the sole discretion.

  1. You are aware all intellectual property, including but not limited to copyrights, relating to said services resides with the owners, and that at no point does any such intellectual property stand transferred from the aforementioned creators. you are aware that we merely provide the Application through which you can communicate with other users and the Application does not own any of the intellectual property relating to the independent content displayed on the Application, apart from created graphics and specified content.

You are further aware that any reproduction or infringement of the intellectual property of the aforementioned owners by you will result in legal action being initiated against you by the respective owners of the intellectual property so reproduced/infringed upon. It is agreed to by you that the contents of this Section shall survive even after the termination or expiry of these Terms of use and/or Privacy Policy.

DISCLAIMER OF WARRANTIES AND LIABILITIES

  1. You further agree and undertake that you are accessing the Application at your sole risk and are that you are using the best and prudent judgment before availing of any features on the Application or accessing/using any information displayed thereon.
  2. You agree that any kind of information, resources, activities, recommendations obtained/availed from the Application, written or oral, will not create any warranty and we disclaim all liabilities resulting from these.
  3. We do not guarantee that the features and content contained in the Application will be uninterrupted or error-free, or that the Application or its server will be free of viruses or other harmful components, and you hereby expressly accepts any associated risks involved with your use of the Application.
  4. We have only used all data as provided by you and verified the accuracy of the data.
  5. Use of data from third party applications is based on the consent received from you, we have not obtained any other specific consents.
  6. It is further agreed to by you that the contents of this Section shall survive even after the termination or expiry of the Terms of use and/or Privacy Policy.

FORCE MAJEURE

We will not be liable for damages for any delay or failure to perform our obligations hereunder if such delay or failure is due to cause beyond our control or without its fault or negligence, due to Force Majeure events including but not limited to acts of war, acts of God, earthquake, riot, fire, festive activities sabotage, labour shortage or dispute, internet interruption, technical failure, breakage of sea cable, hacking, piracy, cheating, illegal or unauthorized.

DISPUTE RESOLUTION AND JURISDICTION

It is expressly agreed to by you hereto that the formation, interpretation, and performance of these Terms and any disputes arising therefrom will be resolved through Arbitration. It is further agreed to by you that the contents of this Section shall survive even after the termination or expiry of the Terms of use and/or Privacy Policy.

Arbitration: In the event that the Parties are unable to amicably resolve a dispute, the said dispute will be referred to arbitration by a sole arbitrator to be appointed by Us, and the award passed by such sole arbitrator will be valid and binding on all parties. All cost of the Arbitration shall be borne solely in accordance with the Arbitrators award. The arbitration shall be conducted in English, and the seat of Arbitration shall be the city Jaipur, Rajasthan, India.

You expressly agree that the Terms of use, Privacy Policy and any other agreements entered into between the Parties are governed by the laws, rules, and regulations of India.

NOTICES/GRIEVANCES

Any and all communication relating to any dispute or grievance experienced by you may be communicated to us by emailing to info@finnops.ai

Grievance Officer: In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Name: Anupam Vijayvergia

Email: info@finnops.ai

Phone: +919636012926

MISCELLANEOUS PROVISIONS

  • Entire Agreement: These Terms of use, read with the Privacy Policy, form the complete and final contract between you and us with respect to the subject matter hereof and supersedes all other communications, representations, and agreements (whether oral, written or otherwise) relating thereto.
  • Waiver: The failure of either Party at any time to require performance of any provision of these Terms of use shall in no manner affect such Party’s right at a later time to enforce the same. No waiver by either party of any breach of these Terms of use, whether by conduct or otherwise, in any one or more instances, shall be deemed to be or construed as a further or continuing waiver of any such breach, or a waiver of any other breach of these Terms of use.
  • Severability: If any provision/clause of these Terms of Use is held to be invalid, illegal or unenforceable by any court or authority of competent jurisdiction, the validity, legality, and enforceability of the remaining provisions/clauses of these Terms of use shall in no way be affected or impaired thereby, and each such provision/clause of these Terms of use shall be valid and enforceable to the fullest extent permitted by law. In such case, these Terms of use shall be reformed to the minimum extent necessary to correct any invalidity, illegality or unenforceability, while preserving to the maximum extent the original rights, intentions and commercial expectations of the Parties hereto, as expressed herein.
  • Contact us: If you have any questions about these Terms, the practices of the Application, or your experience, you can contact us at info@finnops.ai or you can address the notices at the following address.

Cancellation & Refund Policy

The terms hereof shall constitute Swific Technology Private Limited ‘s (“Company”) cancellation and refund policy in relation to the use of Application (“Cancellation and Refund Policy”) provided by the Company. Capitalized terms not defined herein shall have the meaning ascribed to them in the Terms of Use.


Cancellation and Refunds by the Company
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason, without any claims or liability to pay finance charges or interest on the amount. Some situations that may result in your order being cancelled include but are not limited to inaccuracies or errors in Application or pricing information, technical or technological problems or problems identified in relation to credit / debit fraud. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled by the Company after your credit / debit card has been charged, the said amount will be refunded to that credit / debit card account.
The Company may make changes to the subscription. Any change to the subscription shall be active only post the renewal of the subscription.

Cancellation by you
You agree and acknowledge that unless stated otherwise you are not entitled to cancel any orders made by you.You are entitled to a trial period of 7 days. During the trial period you can decide not to subscribe to the Application. You agree and understand that post the trial period of 7 days, there can be no cancellation for the period of subscription you have opted for. Cancellations are effective the following billing cycle. As stated in the Application you can opt for a billing cycle which is quarterly, half yearly or yearly. You will not receive a refund for the current billing cycle you have opted for. You will continue to have the same access and benefits of your product for the remainder of the current billing period.We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.There can be no transfer of subscription to any other party.

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